QHR Technologies Status Page
All Systems Operational

About This Site

Welcome to QHR Technologies' Status Page! Please check here for real-time updates on widespread issues with Accuro, Medeo or Citrix.

Accuro Operational
90 days ago
99.56 % uptime
Today
Medeo Operational
90 days ago
99.6 % uptime
Today
Citrix Operational
90 days ago
100.0 % uptime
Today
FreedomRx ? Operational
90 days ago
99.7 % uptime
Today
Platform Integrations ? Operational
Phone Services Operational
Vendor Outages (Non-QHR) ? Operational
Accuro Admin Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 14, 2024

No incidents reported today.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - This incident has been resolved.


Need to report an issue? Please contact us at 1.866.729.8889

Jun 10, 14:44 EDT
Monitoring - A fix has been implemented, we are still monitoring the services. Service is up, however some may be experiencing degraded performances.
Jun 10, 13:40 EDT
Identified - The issue has been identified and a fix is currently being implemented.
Jun 10, 13:19 EDT
Investigating - We are currently investigating an issue that is impacting our Freedom services.

Accounts may not be able to access the application or could experience delays in sending and receiving e-prescriptions and messages.

Jun 10, 12:59 EDT
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024
Resolved - We have resolved the issue causing degraded performance with the Accuro EMR Registry. Please note user may need to reload the page a couple of times if they are continuing to see issues loading.

Need to report an issue? Please contact us at 1.866.729.8889 or support@qhrtech.com

Jun 3, 13:28 EDT
Update - We are continuing to investigate this issue. Thank you for your patience.
Jun 3, 13:13 EDT
Investigating - We are investigating an issue that is causing degraded performance with the Accuro EMR Registry.

This appears to be affecting hosted/Cloud users at this time.

Jun 3, 12:30 EDT
Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024
Resolved - We have resolved this issue.
May 31, 10:33 EDT
Update - We are continuing to monitor for any further issues.
May 31, 10:15 EDT
Update - We are continuing to monitor for any further issues. Clients may still experience degraded performance during this time.
May 31, 09:49 EDT
Update - We are continuing to monitor for any further issues.
May 31, 09:33 EDT
Update - We have implemented an update and are monitoring the results. Clients may still experience degraded performance during this time.
May 31, 09:17 EDT
Monitoring - We have implemented an update and are monitoring the results.
May 31, 09:03 EDT
Investigating - We are currently investigating reports of degraded performance issues that are impacting the following Services:
Medeo, Accuro API, Freedom, Accuro, Accuro Chat.
Please Continue to check the status page for the latest updates.

May 31, 08:35 EDT