Resolved -
We recently resolved an issue that was impacting Accuro.Cloud services. All functionality has been fully restored. Need to report an issue? Please contact us at 1.866.729.8889 or support@qhrtech.com.
Jan 27, 10:27 EST
Monitoring -
A fix has been implemented and we are currently monitoring the issue to confirm full recovery of Accuro Cloud services. Accuro Cloud clients should be able to log in using accuro.cloud at this time.
Jan 27, 09:52 EST
Update -
We are continuing to investigate this issue. The next update will be at 10am EST.
Jan 27, 09:15 EST
Investigating -
We are investigating reports of an issue that is preventing access to Accuro Cloud services. Thank you for your patience as we look into this. Please keep trying to log in as your connection may be restored soon and continue to check the status page for the latest updates.
Jan 27, 08:43 EST
Resolved -
We recently resolved an issue that was impacting our services. All functionality has been fully restored. Need to report an issue? Please contact us at 1.866.729.8889 or support@qhrtech.com.
Jan 25, 20:31 EST
Update -
We are still in the process of resolving this issue. The next update will be at 8:15pm EST
Jan 25, 18:13 EST
Update -
We are continuing to work on a fix for this issue. The next update will be at 6:00pm EST
Jan 25, 17:01 EST
Update -
We are continuing to work on this. Thank you for your patience. The next update will be at 5:00pm EST
Jan 25, 16:23 EST
Update -
We are continuing to investigate this issue.
Jan 25, 15:44 EST
Investigating -
We are investigating reports of an issue that is preventing access to our services. Thank you for your patience as we look into this. Please continue to check the status page for the latest updates.
Jan 25, 15:21 EST
Resolved -
We have deployed a fix that addressed the "Error: No PorfileUnity License Server could be contacted" pop-up error until the fiber cable has been repaired. All functionality has been fully restored. Need to report an issue? Please contact us at 1.866.729.8889 or support@qhrtech.com.
Jan 17, 12:41 EST
Update -
Crews are actively working on repairing the fiber cut but there is no eta on when it will be complete at this time.
Jan 17, 10:45 EST
Identified -
We have identified an issue where some clients are receiving a pop-up notification stating "Error: No PorfileUnity License Server could be contacted". This error is attributed to a Fiber break that is affecting Azure Cloud services. This error should not affect Accuro functionality and can be closed. We will update this page when more information is available.
Jan 17, 10:15 EST