Resolved -
We have resolved this issue. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Jul 15, 14:37 EDT
Update -
We are continuing to monitor. Thank you for your patience.
Jul 15, 13:12 EDT
Update -
We are continuing to investigate reports of users still unable to launch Accuro and are monitoring closely.
Jul 15, 12:41 EDT
Update -
We are continuing to monitor the issue. Please be advised that it may take multiple attempts to successfully launch Accuro.
Jul 15, 12:26 EDT
Monitoring -
We have implemented a fix and are monitoring the results. Users may still experience slowness when attempting to launch.
Jul 15, 12:07 EDT
Update -
We are continuing to investigate this issue. Thank you for your patience.
Jul 15, 12:00 EDT
Investigating -
We are investigating an issue that is causing Accuro to crash and subsequent sessions to not launch.
Jul 15, 11:40 EDT