Resolved -
Unite has resolved the issue. There is a back log of faxes processing and they are monitoring systems to ensure stability.
Jan 28, 16:25 EST
Investigating -
Unite has confirmed there is an issue impacting their system with intermittent connection issues.
There is no estimated time of resolution. We will update this incident once the issue is resolved or more information becomes available.
Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Jan 28, 12:45 EST
Monitoring -
We have identified an issue preventing some users from logging in. An update has been implemented and we are monitoring the results.
Jan 28, 12:10 EST
Investigating -
We are investigating an issue that is affecting some users when trying to log into Accuro. Affected users will see an error message that states, "Cannot start app Accuro EMR."
Jan 28, 12:00 EST