QHR Technologies Status Page

All Systems Operational

About This Site

Welcome to QHR Technologies' Status Page! Please check here for real-time updates on widespread issues with Accuro, Medeo or Citrix.

Uptime over the past 90 days. View historical uptime.
Accuro Operational
90 days ago
98.84 % uptime
Today
Medeo Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
90 days ago
100.0 % uptime
Today
FreedomRx ? Operational
90 days ago
100.0 % uptime
Today
Platform Integrations ? Operational
Phone Services Operational
Vendor Outages (Non-QHR) ? Operational
Accuro Admin Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Printers may not be visible in new UI Accuro
Resolved - This incident has been resolved.
May 14, 11:13 EDT
Update - We are continuing to investigate this issue.
May 14, 11:13 EDT
Update - We are continuing to investigate this issue.
May 13, 20:00 EDT
Update - We are continuing to investigate this issue.
May 13, 14:15 EDT
Update - We are currently investigating an issue that some Tricerat Print Server clinics may not be able to see printers in the new UI - you can revert back to legacy at this time.
May 13, 12:36 EDT
Investigating - We are currently investigating this issue - please use legacy Accuro at this time.
May 13, 12:05 EDT
May 13, 2025
May 12, 2025
Accuro Slowness
Resolved - We have resolved this issue. Thank you for your patience.

Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
May 12, 16:23 EDT
Identified - We have identified the issue and are implementing a fix.
May 12, 16:00 EDT
Update - We are continuing to investigate this issue. Thank you for your patience.
May 12, 15:30 EDT
Investigating - We are currently investigating an issue that may be causing performance or slowness issues for some users in Accuro.
May 12, 12:30 EDT
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Accuro web down for some users - faxes, scanning, and labs may be affected
Resolved - We have resolved this issue. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
May 7, 15:01 EDT
Update - We are continuing to monitor for any further issues.
May 7, 15:00 EDT
Monitoring - We have implemented a fix and are monitoring your results. Thank you for your patience.
May 7, 14:43 EDT
Update - We are continuing to investigate this issue.
May 7, 11:10 EDT
Investigating - We are currently investigating this issue.
May 7, 09:58 EDT
Users may be experiencing unable to log in or unable to access Accuro
Resolved - We have resolved this issue. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
May 7, 00:37 EDT
Update - We are currently still investigating this issue - Faxes, scanning, and labs should be operational at this time.

One server has restored, but there may be some users still unable to log in; we are actively investigating.
May 6, 20:13 EDT
Update - We are currently still investigating this issue - Faxes, scanning, and labs should be operational at this time.

One server has restored, but there may be some users still unable to log in; we are actively investigating.
May 6, 18:14 EDT
Update - We are currently still investigating this issue - Faxes, scanning, and labs should be operational at this time.

One server has restored, but there may be some users still unable to log in; we are actively investigating.
May 6, 16:25 EDT
Update - We are currently still investigating this issue - Faxes, scanning, and labs should be operational at this time.

One server has restored, but there may be some users still unable to log in; we are actively investigating.
May 6, 15:25 EDT
Update - We are currently still investigating this issue - Faxes, scanning, and labs should be operational at this time.

One server has restored, but there may be some users still unable to log in; we are actively investigating.
May 6, 14:36 EDT
Update - We are currently investigating the issue - clients who can log in may be experiencing issues with faxes, scanning and labs.
May 6, 13:47 EDT
Investigating - We are currently investigating this issue.
May 6, 13:27 EDT
Identified - We are currently investigating this issue.
May 6, 13:26 EDT
Update - We are continuing to investigate this issue.
May 6, 12:47 EDT
Update - We are currently investigating this issue, please keep a eye on status page for most up to date information.
May 6, 12:40 EDT
Investigating - We are currently investigating this issue.
May 6, 12:19 EDT
May 6, 2025
May 5, 2025
Tricerat Simplify Printing and ScrewDriver EndPoint Errors
Resolved - We have resolved this issue. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
May 5, 15:43 EDT
Identified - We have identified the issue affecting Tricerat and Screwdrivers licenses and we are implementing an update.
May 5, 15:23 EDT
Investigating - We are currently investigating reports of users receiving one following errors in regards to Tricerat/Screwdrivers printing:

Product: Simplify Printing/Product: Screwdrivers Endpoint :"Unable to acquire product license. Please contact your administrator for assistance"

If this is affecting your ability to print out of Accuro, please contact Client Services at 1-866-729-889 and select option 2 for Tech.
May 5, 12:45 EDT
May 4, 2025

No incidents reported.

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