QHR Technologies Status Page
All Systems Operational

About This Site

Welcome to QHR Technologies' Status Page! Please check here for real-time updates on widespread issues with Accuro, Medeo or Citrix.

Uptime over the past 90 days. View historical uptime.
Accuro Operational
90 days ago
99.88 % uptime
Today
Medeo Operational
90 days ago
99.97 % uptime
Today
Citrix Operational
90 days ago
100.0 % uptime
Today
FreedomRx ? Operational
90 days ago
100.0 % uptime
Today
Platform Integrations ? Operational
Phone Services Operational
Vendor Outages (Non-QHR) ? Operational
Accuro Admin Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 13, 2025

No incidents reported today.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
(BC) Unable to Log In - You do Not have a license assigned
Resolved - We have resolved this issue.

Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Feb 11, 13:40 EST
Update - A fix has been identified and it is being applied to the affected clinics. Please continue to monitor the status page for more updates.
Feb 11, 13:24 EST
Identified - We have identified the issue preventing users from logging in and we are working on implementing a fix.

Please continue to monitor the status page for updates.
Feb 11, 12:31 EST
Update - We are continuing to investigate this issue. Please continue to monitor the status page for updates.
Feb 11, 12:00 EST
Investigating - We are investigating an issue that is affecting users in BC attempting to log in to Accuro. The users may be seeing the following error: "You do Not have a license assigned. To access Accuro, you will need a software license. To get one, reach out to your administrator to assign a license though AAC"

Please continue to monitor the status page for updates.
Feb 11, 11:30 EST
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Unable to Launch Accuro (Nova Scotia)
Resolved - We have resolved this issue. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Feb 3, 10:07 EST
Monitoring - We have implemented a fix and are monitoring the results.
Jan 31, 10:51 EST
Update - We are currently investigating an issue that is affecting a small number of Nova Scotia clinics when logging into Accuro
Jan 31, 09:13 EST
Investigating - We are currently investigating an issue that is affecting a small number of clinics when logging into Accuro.
Jan 31, 08:56 EST
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Unable to Launch Web Accuro
Resolved - We have resolved the Web Accuro issue.
Jan 31, 13:35 EST
Investigating - We have identified an issue that is requiring a reboot of some servers. This will take approximately 90 minutes to complete and may affect your ability to login to Accuro.
Jan 31, 10:50 EST
Jan 30, 2025

No incidents reported.

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