All Systems Operational

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Welcome to Accuro's Status Page! Please check here for real-time updates on widespread issues with Accuro or Medeo

Uptime over the past 90 days. View historical uptime.
Accuro Operational
90 days ago
99.95 % uptime
Today
Medeo Operational
90 days ago
99.98 % uptime
Today
Citrix Operational
90 days ago
100.0 % uptime
Today
Platform Integrations Operational
Phone Services Operational
Vendor Outages (Non-QHR) Operational
Accuro Admin Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 6, 2026

No incidents reported today.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Unable to use Accuro web services
Resolved - This incident has been resolved.
Aug 24, 15:08 EDT
Update - We have identified the issue affecting a subset of Accuro web services, and the impacted services were restarted at 12:50 PM ET.

Services are currently restoring and may take up to one hour to fully recover. During this time, some users may continue to experience intermittent errors, timeouts, or difficulty accessing certain Accuro functionality.

Our teams are actively monitoring the recovery and will provide further updates as services are fully restored.

We apologize for the disruption and appreciate your patience.
Aug 24, 13:58 EDT
Update - The issue has been identified and it could take up to 1 hour for services to restore. Services were restarted at 12:40 PM ET
Aug 24, 13:31 EDT
Identified - The issue has been identified and it could take up to 1 hour for services to restore
Aug 24, 13:17 EDT

Aug 23, 2026

"Medeo Booking Requests" are not populating within Accuro
Resolved - This incident has been resolved.
Aug 23, 12:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 23, 11:49 EDT
Investigating - We have received reports that "Medeo Booking Requests" are not populating with the Accuro scheduler. Our team is investigating this issue.
Aug 23, 11:24 EDT
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