QHR Technologies Status Page

All Systems Operational

About This Site

Welcome to QHR Technologies' Status Page! Please check here for real-time updates on widespread issues with Accuro, Medeo or Citrix.

Accuro Operational
90 days ago
99.41 % uptime
Today
Medeo Operational
90 days ago
100.0 % uptime
Today
Citrix Operational
90 days ago
100.0 % uptime
Today
FreedomRx ? Operational
90 days ago
100.0 % uptime
Today
Platform Integrations ? Operational
Phone Services Operational
Vendor Outages (Non-QHR) ? Operational
Accuro Admin Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025
Resolved - We have confirmed the outage has been resolved with Excelleris BC.

Need to report an issue? Contact client services at 1-866-729-8889.

Apr 21, 12:59 EDT
Update - Due to the holiday long weekend, we do not have any updates to share about the outage at this time. Further updates will be posted Tuesday, April 22nd.

Thank you for your understanding.

Apr 21, 11:57 EDT
Update - BC Excelleris has advised they are continuing to monitor the intermittent connection issue. Clients can log in directly to the Launchpad webpage for further updates, or contact the Excelleris Help Desk for additional information.

Toll Free: 1-866-728-4777
Local: (604) 658-2121

Please note due to the holiday long weekend, the status page may not be updated until 8am EST, Monday, April 21st. Thank you for your understanding.

Apr 17, 19:58 EDT
Monitoring - BC Excelleris has advised they are continuing to monitor the intermittent connection issue. Clients can log in directly to the Launchpad webpage for further updates, or contact the Excelleris Help Desk for additional information.

Toll Free: 1-866-728-4777
Local: (604) 658-2121

We will update this Status page once we confirmed it is resolved.

Apr 17, 19:40 EDT
Investigating - We have a identified an outage for BC Excelleris logins that may be impacting your ability to view or manage Lab results. Please contact Excelleris Help Desk for additional information.

Toll Free: 1-866-728-4777
Local: (604) 658-2121

We will update this Status page once we confirmed it is resolved.

Apr 17, 16:14 EDT
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.