Identified - We believe this issue was caused by a recently enabled configuration setting. This setting as been turned off and we have an update being released tonight to ensure this is disabled. We will continue to monitor and review in the meantime.
Nov 17, 2025 - 18:27 EST
Update - We are continuing to investigate this issue.
Nov 17, 2025 - 18:02 EST
Update - We are continuing to investigate this issue. Thank you for your patience.
Nov 17, 2025 - 15:44 EST
Update - We are continuing to investigate this issue. Thank you for your patience.
Nov 17, 2025 - 13:45 EST
Update - We are continuing to investigate this issue. Thank you for your patience.
Nov 17, 2025 - 12:30 EST
Investigating - We are currently investigating an issue where some users may be experiencing issues with slowness or performance while using Accuro.
Nov 17, 2025 - 11:59 EST
Resolved -
Thank you for your patience. We have resolved this issue.
Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Nov 13, 14:30 EST
Update -
We are continuing to investigate this issue.
Nov 13, 13:30 EST
Investigating -
We are currently investigating an issue where some users may be experiencing issues with slowness or performance while using Accuro.
Nov 13, 11:30 EST
Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Nov 12, 19:00 EST
Investigating -
We are currently investigating an issue where some users may be experiencing issues with slowness or performance while using Accuro.
Nov 12, 16:00 EST