QHR Technologies Status Page
All Systems Operational

About This Site

Welcome to QHR Technologies' Status Page! Please check here for real-time updates on widespread issues with Accuro, Medeo or Citrix.

Uptime over the past 90 days. View historical uptime.
Accuro Operational
90 days ago
99.6 % uptime
Today
Medeo Operational
90 days ago
99.98 % uptime
Today
Citrix Operational
90 days ago
100.0 % uptime
Today
FreedomRx ? Operational
90 days ago
100.0 % uptime
Today
Platform Integrations ? Operational
Phone Services Operational
Vendor Outages (Non-QHR) ? Operational
Accuro Admin Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Issues Launching Accuro/Accessing Documents
Resolved - We have resolved this issue. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Nov 17, 11:03 EST
Identified - We have identified the issue causing errors for users attempting to launch Accuro or access Documents and are working on implementing a fix. Thank you for your patience.
Nov 17, 10:35 EST
Update - We are continuing to investigate the issue affecting some users trying to launch Accuro and the issue affecting other users from accessing Documents. Thank you for your patience.
Nov 17, 10:14 EST
Update - We are continuing to investigate the issue affecting users trying to launch Accuro. We are also investigating reports of users that are able to launch that cannot access Documents.
Nov 17, 09:42 EST
Update - We are continuing to investigate this issue. Thank you for your patience.
Nov 17, 09:10 EST
Investigating - We are investigating an issue that is affecting users trying to launch Accuro.
Nov 17, 07:45 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Client Services unable to answer calls at moment due to Salesforce outage
Resolved - This has been resolved, please call back into Client Services if we missed you in any way.
Nov 15, 08:29 EST
Investigating - We are currently investigating - but at the moment unable to take calls or verify anyone as the software is down.

We will continue to update here and remove status page once its cleared.
Nov 15, 08:11 EST
Nov 14, 2024
OLIS / Econsult Limited Access
Resolved - We have received confirmation that this issue has been resolved. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Nov 14, 14:23 EST
Update - This issue is still being investigated by OMD. We will share any updates we receive.
Nov 14, 14:19 EST
Identified - We have been advised that OMD is experiencing an issue with OneID logins affecting multiple services. We will update this incident once the issue is resolved or more information becomes available.
Nov 14, 12:09 EST
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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