Accuro Communication Engine Services Outage

Incident Report for Accuro Status Page

Resolved

We have resolved this issue. Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Posted Oct 01, 2026 - 11:38 EDT

Monitoring

The affected service has been restored. However, several upstream dependencies are still recovering and are expected to come back online gradually over the next hour. Full service functionality will be restored as those dependencies become available.
Posted Oct 01, 2026 - 09:24 EDT

Investigating

We are currently investigating an issue that is affecting services running on the Accuro Communication Engine (ACE). This includes things such as web services, faxing and labs processing.
Posted Oct 01, 2026 - 09:00 EDT
This incident affected: Platform Integrations.
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