Excelleris Ontario / LifeLabs – Connection Issues

Incident Report for Accuro Status Page

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 10:13 EDT

Investigating

We are currently investigating reports of connection issues with Excelleris Ontario / LifeLabs, which may be impacting the delivery of electronic lab results into Accuro.

We have contacted the vendor regarding a possible service disruption and are awaiting further investigation from their EMR support team.

We will continue to monitor the situation and provide updates as more information becomes available.

We apologize for any inconvenience this may cause.

Posted Oct 20, 2026 - 08:57 EDT

This incident affected: Vendor Outages (Non-QHR).