Need to report an issue? Please contact our Client Services line at 1-866-729-8889.
Posted Feb 11, 2025 - 13:40 EST
Update
A fix has been identified and it is being applied to the affected clinics. Please continue to monitor the status page for more updates.
Posted Feb 11, 2025 - 13:24 EST
Identified
We have identified the issue preventing users from logging in and we are working on implementing a fix.
Please continue to monitor the status page for updates.
Posted Feb 11, 2025 - 12:31 EST
Update
We are continuing to investigate this issue. Please continue to monitor the status page for updates.
Posted Feb 11, 2025 - 12:00 EST
Investigating
We are investigating an issue that is affecting users in BC attempting to log in to Accuro. The users may be seeing the following error: "You do Not have a license assigned. To access Accuro, you will need a software license. To get one, reach out to your administrator to assign a license though AAC"
Please continue to monitor the status page for updates.