We have deployed a fix that addressed the "Error: No PorfileUnity License Server could be contacted" pop-up error until the fiber cable has been repaired. All functionality has been fully restored. Need to report an issue? Please contact us at 1.866.729.8889 or firstname.lastname@example.org.
Posted Jan 17, 2022 - 12:41 EST
Crews are actively working on repairing the fiber cut but there is no eta on when it will be complete at this time.
Posted Jan 17, 2022 - 10:45 EST
We have identified an issue where some clients are receiving a pop-up notification stating "Error: No PorfileUnity License Server could be contacted". This error is attributed to a Fiber break that is affecting Azure Cloud services. This error should not affect Accuro functionality and can be closed. We will update this page when more information is available.